Frequently Asked Questions

Solve your questions about the purchase process in this section of the store. Feel free to use the contact form to help you with your orders.

We accept the following payment methods:

  • Payments in $BUSD, $GQ and $BAMBOO thourght Remibit
  • Credit Card (Visa, Mastercard, American Express) 

We don’t accept payment via money order, check, COD, or cash. We also can’t process partial payments.

If you don’t have an existing account, you can create an account at this section, or use the guest checkout option.

Yes! You can use the guest option when checking out.

Yes, our products can be shipped internationally.

We cannot take orders over the phone or email at this time.

Head to the account website at this section to edit your email or change the password.

If you experience an error while browsing in our store, try to clear your cache and cookies and refresh the page. Additionally, we suggest temporarily disabling any browser add-ons you have running as they can interfere with the website. If your question wasn’t answered, please Contact Us for more information.

Please submit a ticket through the Contact link on the footer of every page if you have any questions. A support specialist will get back to you as quickly as possible.